Frequently Asked Questions
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If your order has not yet been fulfilled, we will accommodate your cancellation request. We cannot cancel your order after it has been shipped. Please reach out to our support team as soon as possible if you would like to cancel.
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As long as this change does not incur any additional cost or require a refund, we are happy to assist depending on item availability.
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Yes, we ship worldwide! Some International orders can take up to 4-6 weeks to arrive, so please be patient. Unless you select “Duty and Tax Included” at checkout, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
Armada is not responsible for these charges if they are applied and they are your responsibility as the customer. Please contact your local post office or customs office for exact rates. -
All shipping costs will be displayed at checkout. Costs depend on where you live and what items you order. The costs and methods that are provided at checkout come directly from the postal courier themselves and are not in our control.
Please note that the purchase of expedited shipping is for faster delivery by the postal courier once shipped and does not affect fulfillment time in any way. The funds go directly to the courier and it is the courier's responsibility to honor the expedited shipping as printed on the label we affix to the package.
We are not able to provide refunds for shipping on behalf of the courier should they not honor the timeline according to the postage paid. -
All return/exchange requests must be made within 30 days of the shipment delivery date. Items must be in original/unwashed/unworn condition to be eligible for a refund.
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All orders will be charged at the time of purchase. “DJ CHA CHA” will appear on the statement description.

